The Saleroom

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	In the news

Meet the team

When hosting an auction with the-saleroom, or using our auction management solutions you’ll always have the full support of our Operations team behind you.

We know how important it is for you to attract the right bidders to your auctions and provide your bidders with a seamless experience, which is why we’ve expanded our team and are dedicated to helping you.

Client Services

Whether it’s help with categorising your auction catalogue in GAP Toolbox, or troubleshooting in GAP Office, we’re here with the skills and time to train and support you.

Hours: Mon-Fri 9:00-17:00
Email: clientsupport@the-saleroom.com
Your VIP phone number: 0203 725 5556

Customer Services

Whenever you have a live auction, we’re here monitoring you and serving your bidders till the end. So, whether you want to change your increment table, need immediate help, or would like more information on a bidder, we’re here for your urgent requirements.

Hours: Mon-Sun 08:30-17:00 and evening support until the last live auction ends.
Email: customersupport@the-saleroom.com
Your VIP phone number: 0203 725 5555

We know you’ve got a lot on your plate, so we want to hear from your bidders if they’re having trouble with our site or need a hand to get bidding, so we’ve got a designated number for you to give your bidders.

Email: customersupport@the-saleroom.com
Phone number to give out your bidders: 0203 725 5555

Our new White Label is on the way

At ATG we’re getting ready for the launch of our new White Label Premium Product. We recognise that more auctioneers are keen to develop their own brand and lead the way in the world of digital auctions, which is why we’ve expanded our own range of White Label products.

Our White Label solutions give you the best of both worlds, providing you with best-in-class bidding functionality through your own site plus access to unrivalled international marketplaces of buyers. Our Premium White Label:

Lets your online visitors register and bid on your site without ever leaving

Gives you access to the millions of unique the-saleroom bidders

Provides more opportunities to personalise for your brand, and much more!

To find out more and get a sneak peak of our new products contact your Account Manager.

Feature Your Top Lots

Promote your top lots and give them more visibility on the website and in item searches. Our Featured Lot function filters your top lots to a premium position in search results, whilst giving them greater prominence so they stand out from competing items. Our Featured Lot marketplace benchmarks your items against the competition and is the ideal platform to showcase your star lots. Featured Lots attract more interest and more bids!

Please contact your account manager for more information on how you can take advantage of Featured Lots.

Hammer Highlight

What was this month’s highest selling item on the-saleroom?

A Chinese 20th Century Vase, was sold for £59,000.

July Newsletter re-cap

Missed last month’s newsletter? Here’s what you missed:

We’ve launched a welcome email for new bidders, helping them get started on thesaleroom.com
Enhance your online profile and bidding experience by using our video feature in the bidder app.
We’ve sent over 57,000 of our ‘Watch List’ emails and 332,000 ‘Catalogue Alert’ emails to bidders in the last month.

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The Saleroom
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Tel: +44 (0) 203 725 5500

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